Shipping & Turnaround Times
We have a Flat Rate Shipping cost of $4.95 Aus wide. Express post upgrade is also available at a flat rate of $12. Free shipping is for orders over $99.
we offer pickup if you live close by! we are based in Perth, Wa, 6030. Please select this option at checkout and when your order is ready for collection we will send you an email.
Shipping is completely out of hands (Honestly, sometimes I wish I could hand deliver your order so I can be in control!) if your given a tracking number on your shipping confirmation email, you can keep track of your order in transit. please allow enough time for your order to arrive if you require it for a special occasion. Shipping times can vary from 3-14 business days.
we use both Aus post & Sendle.
On some occasions a tracking number Is not provided. If this is the case your order has been sent via large letter and are sent Priority postage via Aus post.
we double wrap your order for protection to prevent any damage however we cannot be held responsible for any Damaged or Broken items in transit. unfortunately shipping is completely out of my hands. As a Receiver you can contact the shipping company used and they may be able to assist you further if this matter does arise.
Our current turnaround time is 3 Business Days (excluding weekends and WA public holidays) we try and get your order out as soon as possible. if your item is in stock and not a custom made order your order may be shipped sooner.
Seasonal times such as Christmas and when we have a storewide Sale on please be aware the turnaround time may be up to 10 business days. Our Aim is to get your items out as quickly as possible!
Thank you! x