Terms & Conditions
Social Media Terms & Conditions:
This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook or Instagram. Our competitions are open to all Australian residents 16years and over. Winner will be announced on our Facebook/Instagram page and must contact Natures Treasures Boutique within 48 hours of Competition ending. If no contact is made, a new winner will be selected at random. All Entries are collected by users commenting on our page post. Any information you provide will not be used for other commercial purposes and will not be sold, rented, leased or forwarded to any third party. Competition prize will include tracked postage, if you are local to us you are welcome to collect from Perth, WA, 6030.
Product Terms & Conditions:
All Items are handmade. We have natural, child friendly products from around Australia & Europe. Due to the hand crafted nature, no two pieces are exactly the same. Each will have unique differences or quirks.
Great care is taken to ensure that photographs and text descriptions are a true representation of the products so that you receive items that you are happy with, however, please bear in mind that colours may appear differently on screens and slight variations may occur.
Natures Treasures Boutique Legally cannot take any responsibility for Lost Or Damaged items caused in transit by australia post. all items are thouroughly checked before sending and wrapped in two types of protective wrapping, Each postage satchel/box will then be marked with a fragile sticker. we take pride in wrapping items to ensure they arrive to you safe and in the same condition they left us.
For delivery within Australia, we endeavour to ship your order within 24 hours (please allow up to 4 business days for custom scrabble frames & candles). Orders received on Saturday, Sunday or on a Public Holiday will be processed the following business day. During busy times please allow up to 2-3 days for your order to be dispatched.We are not responsible for items delivered to an incorrect address so please ensure all information is correct.
Please note wooden plaques have to shipped differently (envelope post compared to satchel) and do not include a tracking number. However An article number will be provided.
We Post the majority of our orders in Australia post satchels which come with a tracking number, however If your order needs extra protection (padded bag) you will be provided with an article number. Please Contact us Prior to placing your order if you wish to add tracking to your order or if you have any questions as to how your order will be sent.if your item is sent via sendle, an email with tracking details will be sent to you, please note signature on delivery may be added to your order (free of charge) if you would prefer us to send your parcel with aurthority to leave please leave us a note at checkout.
Payment Terms & Conditions:
Payment is to be made at the time of ordering on our website, alternatively we offer Afterpay and cash or eftpos on pickup from perth, WA, 6030. Please select your prefered option at checkout.
Paypal invoices are sent to your provided email address when an item is available via our facebook/instagram page, payment is due immediately. For custom orders payment is to be made prior to us finalising your order.
Returns & Refunds:
We do not offer returns on "change of mind" however if the item you received is not as described on our website please contact us at firstname.lastname@example.org and we will do our best to resolve the issue. We do not offer refunds however if you return your item (customer to pay return postage) we will issue you with a store credit.
Gift certificates are valid for 12months from date of purchase. Unused value may not be refunded. Gift certificates are non refundable; Please treat your Gift Card like cash. Lost or stolen cards will not be replaced or refunded. You are responsible for the use and safety of your Gift Card. You are liable for all transactions on your Gift Card, except to the extent to which there has been fraud or negligence by us or by any of our employees.
if you have any further questions please contact us at email@example.com.
Thankyou for supporting a small business,